Promovisanje i zastupanje prava potrošača i nezavisna kontrola tržišta u skladu sa evropskim standardima.
Usklađivanje domaćih propisa sa evropskim direktivama, standardima i dobrom praksomIzgradnja institucionalnih i administrativnih kapaciteta neophodnih za delotvornu zaštitu potrošača na lokalnom, pokrajinskom i republičkom nivou.
Pravovremeno i tačno informisanje potrošača bez reklamnih poruka
Poboljšanje efikasnosti potrošačkog rada kroz stalnu edukaciju i osposobljavanju da se u praksi štite interesi potrošača
Mission and Goals:
Promoting and advocating consumers interests and rights, irrespective of state authorities and others non-consuming interests including idustrial, trading, political and syndical, according to European standards
Harmonizing national regulations with european regulations
Building institutional and administrational capacities necessary for efficient consumer protection on local, provincial, republic and federal level.
Timely and correct consumer's informing
Improving effi ciency of consumers' engagement, by the means of constant education and qualifi cation in the fi eld of protection of consumers' interests in practice
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